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The Kit Builder FAQ

What is it?

The kit builder is part of the Build Your Kit Membership. With this tool, members can build custom kits with our products at a member's exclusive price, and may receive free extras. Learn about the membership perks here.

 

Where is the link?

You can access the link from the Top Menu -> Members-Only -> Build a Kit. It is only visible and accessible for logged-in members.

 

How do I build a kit?

Go to the kit builder and start adding products. You can check its contents in your cart. 

Storage products, tools, pre-curated kits, and discounted sets can't be part of a custom kit, and are not eligible for a discount at this time.

 

When can I build my kits?

The Kit Builder opens with the release of new products at the beginning of each month (check the calendar). Following the release there's a 7-day order window. After this period, the kit builder closes until the next month and we start preparing your kits for shipment. If you are a member, it's a good idea to join our mailing list to be notified of updates, and you can also follow us on Instagram for sneak peeks (@stickykit)

 

Is there a minimum purchase?

There is no minimum purchase. You may add as many products to your kit as you want. 

  

Can I use other forms of payment besides store credits?

Yes, of course. Store credits are just one form of payment. You can apply your gift card code at checkout and then pay the remaining with any other accepted payment method.

 

Where can I see the contents of the custom kit I ordered?

You can see all the contents of your order from your account, under the link in your order number.

Kit Builder V1: If your custom kit was created with the old kit builder (before Nov. 2020), you need to refer to your order confirmation e-mail. The contents should appear in the email body and also in your Order Status page, which is linked in the same e-mail as a button called "View your order". If you can't find your order confirmation email, please contact us, and we will re-send it to you.